7ezbd Privacy Policy

1 What Information We Collect

7ezbd collects your information in various ways. The types of information collected are listed below:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• Login username and encrypted password

• bKash, Nagad, Rocket, Upay or bank account numbers (required for transactions)
• Deposit and withdrawal history
• Wallet balance and bonus usage records

• IP address and device information
• Browser type and operating system
• Session data, cookies, and log files
• Gaming activity history and preferences

• National ID (NID) or passport copy
• Proof of address (utility bill, bank statement, etc.)
• Additional identity documents if withdrawal limits are exceeded

2 Purpose of Data Collection

7ezbd uses the collected information for the following purposes:

• Account Management: To complete the registration process, provide login access, and ensure account security.
• Financial Transactions: To process deposits and withdrawals, ensure a minimum deposit of ৳100 and minimum withdrawal of ৳500, and complete withdrawals within 1 hour.
• Age and Identity Verification: To ensure access is restricted to those aged 21 or above only.
• Service Improvement: To enhance the user experience and provide personalized gaming recommendations.
• Customer Support: To provide assistance through 24/7 live chat and resolve complaints.
• Bonuses and Promotional Offers: To deliver the benefits of the 200% welcome bonus and VIP rewards program.
• Fraud Prevention: To prevent unauthorized transactions, money laundering, and cyber attacks.
• Responsible Gaming: To monitor gaming behavior and provide support in cases of potential issues.
• Legal Compliance: To comply with applicable laws and regulations.

3 Legal Basis for Data Processing

We process your information on the following legal bases:

• Contractual Necessity: To fulfill our service agreement with you (such as processing transactions).
• Legal Obligation: To meet requirements under applicable law (such as retaining KYC documents).
• Legitimate Interests: To prevent fraud, ensure platform security, and maintain service quality.
• Consent: For certain activities (such as marketing communications) based on your explicit consent.

4 Sharing Information with Third Parties

7ezbd never sells your personal information. However, certain information may be shared in the following cases:

• Payment Processors: With bKash, Nagad, Rocket, Upay and bank transfer service providers to process transactions.
• Game Software Providers: With PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming and others for technical integration — limited technical data only.
• IT and Security Service Providers: For platform security and maintenance.
• Law Enforcement Agencies: In response to court orders or legal requirements.
• KYC Verification Providers: For the identity verification process.

All third parties are contractually obligated to keep your information confidential and to use it only for the specified purpose.

5 Data Security Measures

7ezbd uses industry-standard technology and practices to protect your information:

• SSL/TLS Encryption: Fully encrypted connection between your browser and our servers.
• Data Encryption: Sensitive stored data (passwords, financial information) is protected with strong encryption technology.
• Access Control: Strict role-based access policies — only authorized personnel can access specific data.
• Two-Factor Authentication (2FA): A two-step verification option to strengthen account security.
• Regular Security Audits: Periodic assessments and vulnerability testing conducted by independent security experts.
• Fraud Detection: Monitoring of suspicious activity through automated systems.

However, it is not possible to guarantee 100% security when transmitting data over the internet. We make every effort, but if a security breach occurs, we will notify you immediately.

6 Data Retention Period

7ezbd retains different types of information for different periods:

• Account Information: For the full duration the account is active, and after closure for a specified period as required by law.
• Financial Records: For the period determined by applicable laws and regulatory authority guidelines.
• KYC Documents: For a period specified by applicable law, even after account closure.
• Technical Logs: Generally up to 90 days, which may be extended if needed for security investigations.
• Marketing Consent: Until you withdraw your consent.

Retention periods may be extended in cases of legal requirements or dispute resolution. Data is securely deleted after the period ends.

7 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 7ezbd website. Cookies are small text files stored on your device.

• Maintaining login sessions
• Storing security tokens
• Remembering language and settings preferences

• Analyzing and improving site usage
• Remembering preferred games and categories
• Improving loading speed and performance

You can manage cookies through your browser settings, but disabling essential cookies may affect some site functionality.

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that data processing be limited in certain circumstances.
• Right to Data Portability: The right to receive your data in a structured, machine-readable format.
• Right to Object: The right to object to certain processing activities.
• Right to Withdraw Consent: The right to opt out of marketing communications at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will respond within 30 days.

9 Marketing Communications

If you consent to marketing communications during registration, we may inform you about the following:

• Updates on new games and categories
• Special promotional offers and bonuses
• VIP program benefits and upgrades
• Tournament and special event notifications

You can stop marketing communications at any time by clicking the "Unsubscribe" link in any email or by sending a request to [email protected]. However, you will continue to receive important account-related messages (transaction confirmations, security alerts).

10 Protection of Minors' Information

7ezbd strictly does not provide services to anyone under the age of 21. Our platform does not knowingly collect information from anyone under the age of 21 in any way.

If we become aware that we hold information about a minor, we will immediately close that account and delete the associated data. Parents or legal guardians who believe their child's information is held by us should contact [email protected].

11 Responsible Gaming and Data

7ezbd places the highest importance on responsible gaming. For this purpose, we use data on your gaming activity to:

• Identify unusual or problematic gaming patterns
• Facilitate self-exclusion and limit-setting options
• Provide support information and guidance when needed
• Maintain deposit and betting limits

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Changes and Updates to This Policy

7ezbd may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified at their registered email address for significant changes.
• Continued use of the site after changes are made will be considered as your acceptance of the new policy.

We recommend that you read this policy regularly so that you stay informed about the latest changes.